In 2016, Quest's internal systems were hacked, an incident that affected 34,000 patients. Kristina Podnar, digital policy consultant and author of The Power of Digital Policy, noted that this is the second Quest data breach in less than three years. It's likely going to happen to your organization." Larry Ponemon, co-founder and chairman of the Ponemon Institute in Traverse City, Mich., said he hopes healthcare CIOs see it as "a warning to organizations that feel like they're safe, like they don't have a bullseye on their back. Security experts called the Quest Diagnostics data breach unsurprising. Quest Diagnostics also noted in the SEC filing that it has not yet received detailed or complete information about the breach and it has not been able to verify the accuracy of the information received by AMCA. The lack of visibility and accountability up and down the food chain is where CIOs really need to go back and take a second look.Ĭlyde Hewitt Executive advisor, CynergisTek Inc. In response to the incident, Quest Diagnostics suspended sending collection requests to AMCA. The system's data included Social Security numbers, credit card information and medical information - but not lab results. 1, 2018, and March 30, 2019, that contained data from approximately 11.9 million Quest Diagnostics patients.
The medical testing company, based in Secaucus, N.J., said it was first notified by AMCA of the breach on May 14, along with Optum360.Īccording to AMCA, an unauthorized user had access to a system between Aug. The details surrounding the Quest Diagnostics data breach are scant and stem from the company's SEC filing. "The lack of visibility and accountability up and down the food chain is where CIOs really need to go back and take a second look," Hewitt said, "especially when it's going to involve millions and millions of records like this, where they're all collected together." The breach and the reaction
Quest Diagnostics uses Optum360 LLC for revenue cycle management services, which uses American Medical Collection Agency (AMCA) for bill collection services, which experienced a breach.Ĭlyde Hewitt, executive advisor at healthcare cybersecurity consultancy CynergisTek Inc., described it as a "nesting of vendors." At each layer, the services become more specialized, but the overall complexity can make it hard for healthcare CIOs to track where their organization's data goes. If you are having difficulty to book an appointment on a preferred day, please contact the phone number provided on this page to get a real human assistance.Ī is an independent website with no affiliation to Quest Diagnostics Wellness Screening or any federal or state department, agency, division, office, board, bureau, commission, or unit.Beyond size, the notable characteristic of this data breach is how Quest's patient data was accessed. We always make sure to verify the information and publish it promptly on the website for the benefits of all users. We would appreciate your help, by sending us a quick message with the new information for Quest Diagnostics Wellness Screening Appointment using the contact us page or the comments form below. Our users are sharing new details and updates for Quest Diagnostics Wellness Screening Appointment they may find. We have created our advanced systems to monitor multiple data sources around the clock for any updated details for Quest Diagnostics Wellness Screening Appointment to ensure we provide users with the most updated appointment information at any point of time.
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